處理投訴回復怎麼寫英語作文

① 如何回復客人投訴質量問題 英語

喔 還有一件事 目前我在學的ABC天卞口語的外教才和我提過，其實要掌握好英語是不難的；必須需要個符合的學習空間跟實習口語對象，最關鍵就是外教水平，歐美人士比東南亞好很多，口語標准才行，堅決逐日練習口語，1 on 1針對性教學就有更.好.的進步幅度。上完課仍要重復溫習課堂音頻 更可以加深印象..如果真的無對象可練習的狀況下，只能去 VOA或BBC獲取課余教材閱讀 多說、多練、多問、多聽、多讀 一下子口語就加強起來，學習成長是必定突飛猛進的。我也經常遇到客人折扣問題 首先你要震的住你要先叫客人把照片拍過來 確認下是否存在的問題 這個很關鍵其次你要勇於承認 不要找任何托詞 該道歉的要道歉 要先和客人坦白 如果是質量的問題 你們會承擔責任在講一些你們自己的苦衷. 查看更多答案

② 客人質量問題反饋，回復一份英文郵件。求格式或範文

------ Forwarded Message
From: "Hike, Roger"
Date: Fri, 29 Feb 2008 09:43:13 -0600
To: Aaron Zou
Cc: "Samson, Doug" , "Graham, Kenny"
Conversation: Hatch cover testing results and Required Changes for a new test cover
Subject: Hatch cover testing results and Required Changes for a new test cover

Aaron,

The sample Hatch Covers provided for testing have failed the testing requirements set forth by the Association of American Railroads in the Standard S-2037-92. Pictures 006 and 007 show the damage to the cover after the failed test procere 3.3.7. (I have attached a PDF of the failed procere). The cover also did not have the proper Gel Coat Thickness but this was our fault because the print doesn』t specify thickness.

The hatch covers provided weighed 65 lbs., making the required changes may increase the weigh a little, which is okay as long as they don』t exceed 70 lbs. The weight of the cover was also not on the previous drawing but it is on the revised issue. We also had one issue with the provided samples, the supplier did not trim them to print dimensions. We have also added this to the new drawing as we are not set up to trim these covers ourselves.

We have revised our Hatch Cover drawing to reflect changes that should ensure the passing of the next samples that will be provided. The changes on the hatch cover are highlighted on the drawing so it will be easy to see what needs to changed. These changes also include some corrections of mistakes we made on the provided drawing as well as changes to ensure successful testing. I have attached a PDF file of the revised hatch cover drawing reflecting the necessary changes and I will mail three hard copies to the Shanghai Office per your request.

If you or the hatch cover manufacturer have any questions please feel free to ask me via telephone or email.

Regards,
Roger

Roger W. Hike
Manager Quality Assurance/Safety
Chief Transportation Procts
因為我自己的積分很少所以抱歉只能給這些了謝謝哦很急
最佳答案 主題：又一城：艙口蓋測試結果，並要求更改為newtest封面

------轉發訊息
從說： "加息，陸觀"
日期： Fri ， 08年2月29日9時43分13秒-0600
到：亞倫鄒
消委會： "沉信道格" ， "格雷厄姆，肯尼"
談話：艙口蓋測試結果，並要求更改為一個新的考驗封面
主題：艙口蓋測試結果，並要求更改為一個新的考驗封面

阿倫，

樣本涵蓋艙口規定的測試未能通過測試提出的要求，由美國鐵路協會在標準的S - 2037 - 92 。圖片006和007顯示損壞封面後，未能測試程序3.3.7 。 （我附上一個PDF的失敗程序） 。封面，也沒有適當的膠衣厚度，但這是我們的錯，因為列印並未具體厚度。

艙口涵蓋提供權衡65磅，作出必要的變化可能會增加重量小，這是好了，只要他們不超過70磅。重量為封面，也沒有對過去的繪畫，但它是對修訂後的問題。我們也有一個問題，與所提供的樣品，供應商沒有削減他們列印尺寸。我們也加入了這個新的繪畫，因為我們沒有成立剪除這些涵蓋了自己。

我們修改我們的艙口蓋制圖，以反映變化，應確保合格的樣品明年將提供的。這個變化對艙口蓋是突出了對繪畫，所以將比較容易，看看有什麼需要改變的。這些變化，其中也包括一些更正的錯誤，我們就提供了借鑒，以及修改，以確保成功的測試。我有一個特殊的PDF文件的修訂艙口蓋繪畫反映了必要的改變，我會郵寄給3個硬拷貝向上海辦事處每你的要求。

如果你或艙口蓋製造商有任何疑問，請隨時向我提問透過電話或電子郵件。

問候，
羅傑

羅傑總統加息
經理品質保證/安全
首席運輸產品分享給你的朋友吧：人人網新浪微博開心網MSNQQ空間
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③ 遇到客人投訴怎麼處理的英語作文

我有一個問題。。。。
Is the contract ready yet?
請問合約准備好了嗎？
Have you sent that order yet?
請問你將訂單送出了嗎？
We seem to be missing the June payment.
我們好象還沒有收到六月份的付款。
Could you check to see if you sent the full shipment?
可否請你核查一下是否發出了全部的貨物？
現在讓我們跟著老師一起來練習以上的句型。
I have a query…
Is the contract ready yet?
Have you sent that order yet?
We seem to be missing the June payment.
Could you check to see if you sent the full shipment?
在剛才這部份的對話中，哈維對傑夫怠慢工作的態度很不以為然。他向傑夫解釋了為什麼必須在當天完成合約的起草工作。在這種情況下我們還可以使用下列句型：
It』s very urgent.
此事很緊急。
We needed it yesterday.
其實我們昨天就需要它了。
We』re waiting on that T.T.
我們正在等待那筆電匯。
好，現在我們跟著老師一起來練習這些句子。
It』s very urgent.
We needed it yesterday.
We』re waiting on that T.T.
好，練習就先做到這里。我們繼續學習對話的內容。哈維沒有接受傑夫懶散的工作方式，要求他必須要在限期之前完成合約的起草工作。哈維說：
Harvey: So I』ll expect it on my desk by four.
哈維： 所以我要在四點鍾以前收到這份文件。
在為對方設定最後期限時我們還可以使用下列句型。
We』ll need it by the weekend.
我們需要在周末之前得到它。
We can give you only two more days.
我們只能再給你兩天的時間。
請跟著老師一起來練習這些句子。

④ 想寫一份關於銀行投訴回復的英文報告

Customer: hello, your complaint about within 15 days we will give you a satisfactory answer, thank you for your support and advice, we will do very well!

客戶您好，關於您的投訴我們會在15日之內給予您滿意的答復，謝謝您的支持和意見，我們將做得更好！

⑤ 回復一封飯店顧客的投訴信(英文回復)

Dear XXX,

With regard to your concern about the services you got
on the 6 October, I have checked with the reception and
as a result I am in a position to respond.

Due to season reason, the room available is limited.
We asked for a booking fee form you, but we did not
receive the fee. As a result of this , there was no
reservation record with your name. We checked the
details on your booking and arranged your room again ,
so this made you waite for 45 minutes.

Secondly, because the the receptionist got an booking
call, when you were booking the meeting room, with the
interruption, she double booked the meeting room . I
apologize for our mistake.

Finally, following your letter, we realized that there
was disagreements with the policy, and we arranged an
meeting to discuss our environment policy with the towels.

I apologize for any inconvenience caused. I would like to
offer a complimentary single room for your next trip. We
look forward to your visit in the future.

Yours sincerely
XXX.

⑥ 投訴英語作文

給你個翻譯網/南茜里德於2008年12月日在百腦匯商城購買了戴爾牌筆記本電腦一台，型號為A56。但是兩天之後電腦工作不正常。因此，你寫信給戴爾公司經理蘇珊投訴質量問題，要求退貨或者立即修復，如果兩個星期之內未得到答復就到消費者組織投訴，你還隨信附寄發票一張。Nancy Reed in December 8, 2008 Bainao Hui in the mall to buy a Dell laptop card, one Taiwan, the model for the A56. However, two days after the computer is not the normal work. As a result, you have to write to Dell manager Susan quality complaints and asked for time to return immediately to repair or, if within two weeks have not been answered on the group's complaints to the consumer, you also enclose a letter with an invoice.

www.yexyy.com

⑦ 怎麼用英文回復客戶的投訴信和寫謝絕信

Dear Sir/ Madam:

We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.

Wish you all the best
yours,
......

下面的是謝絕信
dear whoever,
thank you so much for inviting me to your dancing party, i would love to join you but i don't think I can. I was just informed that i have some other (具體的事).
i'm terribly sorry, and i hope you can forgive my absence.
and I hope you will truly enjoy the party.
with love/regards

XXX

⑧ 如何用英語處理客戶投訴

把客戶的投拆內容先翻譯出來，然後理解造成客戶問題的原因和處理方案，再寫一篇回信，先表示道歉，然後把問題和方案回復出來！
謝謝！純手打，請採納！

⑨ 寫一篇投訴信（用英語寫）

一、「投訴信」英文作文：

Dear Sir,

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly.

When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?

I hope that my problem will get your kind consideration.

Yours faithfully,

Li Ming

二、翻譯：

尊敬的先生，

我很高興我們上星期訂的冰箱准時到了。但很遺憾，我們發現製冷設備出了問題。

在我們用了幾天之後。我們發現冷藏室里儲存的食物很快就變質了。當我們最終決定測量它的溫度時，我們驚訝地發現它大約在15℃左右，與0℃到9℃的標准溫度范圍相去甚遠。

這個問題影響了我們的正常生活。你能不能盡快派個修理工來？我希望我的問題能得到你的關心。

李明

⑩ 回復顧客投訴的英語作文

到底投訴的是什麼事情啊？
無論什麼原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下來要針對版具權體事情答復的
……
最後表示感謝
thank you for reading!
sincerely yours XXX