处理投诉回复怎么写英语作文

① 如何回复客人投诉质量问题 英语

喔 还有一件事 目前我在学的ABC天卞口语的外教才和我提过，其实要掌握好英语是不难的；必须需要个符合的学习空间跟实习口语对象，最关键就是外教水平，欧美人士比东南亚好很多，口语标准才行，坚决逐日练习口语，1 on 1针对性教学就有更.好.的进步幅度。上完课仍要重复温习课堂音频 更可以加深印象..如果真的无对象可练习的状况下，只能去 VOA或BBC获取课余教材阅读 多说、多练、多问、多听、多读 一下子口语就加强起来，学习成长是必定突飞猛进的。我也经常遇到客人折扣问题 首先你要震的住你要先叫客人把照片拍过来 确认下是否存在的问题 这个很关键其次你要勇于承认 不要找任何托词 该道歉的要道歉 要先和客人坦白 如果是质量的问题 你们会承担责任在讲一些你们自己的苦衷. 查看更多答案

② 客人质量问题反馈，回复一份英文邮件。求格式或范文

------ Forwarded Message
From: "Hike, Roger"
Date: Fri, 29 Feb 2008 09:43:13 -0600
To: Aaron Zou
Cc: "Samson, Doug" , "Graham, Kenny"
Conversation: Hatch cover testing results and Required Changes for a new test cover
Subject: Hatch cover testing results and Required Changes for a new test cover

Aaron,

The sample Hatch Covers provided for testing have failed the testing requirements set forth by the Association of American Railroads in the Standard S-2037-92. Pictures 006 and 007 show the damage to the cover after the failed test procere 3.3.7. (I have attached a PDF of the failed procere). The cover also did not have the proper Gel Coat Thickness but this was our fault because the print doesn’t specify thickness.

The hatch covers provided weighed 65 lbs., making the required changes may increase the weigh a little, which is okay as long as they don’t exceed 70 lbs. The weight of the cover was also not on the previous drawing but it is on the revised issue. We also had one issue with the provided samples, the supplier did not trim them to print dimensions. We have also added this to the new drawing as we are not set up to trim these covers ourselves.

We have revised our Hatch Cover drawing to reflect changes that should ensure the passing of the next samples that will be provided. The changes on the hatch cover are highlighted on the drawing so it will be easy to see what needs to changed. These changes also include some corrections of mistakes we made on the provided drawing as well as changes to ensure successful testing. I have attached a PDF file of the revised hatch cover drawing reflecting the necessary changes and I will mail three hard copies to the Shanghai Office per your request.

If you or the hatch cover manufacturer have any questions please feel free to ask me via telephone or email.

Regards,
Roger

Roger W. Hike
Manager Quality Assurance/Safety
Chief Transportation Procts
因为我自己的积分很少所以抱歉只能给这些了谢谢哦很急
最佳答案 主题：又一城：舱口盖测试结果，并要求更改为newtest封面

------转发讯息
从说： "加息，陆观"
日期： Fri ， 08年2月29日9时43分13秒-0600
到：亚伦邹
消委会： "沉信道格" ， "格雷厄姆，肯尼"
谈话：舱口盖测试结果，并要求更改为一个新的考验封面
主题：舱口盖测试结果，并要求更改为一个新的考验封面

阿伦，

样本涵盖舱口规定的测试未能通过测试提出的要求，由美国铁路协会在标准的S - 2037 - 92 。图片006和007显示损坏封面后，未能测试程序3.3.7 。 （我附上一个PDF的失败程序） 。封面，也没有适当的胶衣厚度，但这是我们的错，因为打印并未具体厚度。

舱口涵盖提供权衡65磅，作出必要的变化可能会增加重量小，这是好了，只要他们不超过70磅。重量为封面，也没有对过去的绘画，但它是对修订后的问题。我们也有一个问题，与所提供的样品，供应商没有削减他们打印尺寸。我们也加入了这个新的绘画，因为我们没有成立剪除这些涵盖了自己。

我们修改我们的舱口盖制图，以反映变化，应确保合格的样品明年将提供的。这个变化对舱口盖是突出了对绘画，所以将比较容易，看看有什么需要改变的。这些变化，其中也包括一些更正的错误，我们就提供了借鉴，以及修改，以确保成功的测试。我有一个特殊的PDF文件的修订舱口盖绘画反映了必要的改变，我会邮寄给3个硬拷贝向上海办事处每你的要求。

如果你或舱口盖制造商有任何疑问，请随时向我提问透过电话或电子邮件。

问候，
罗杰

罗杰总统加息
经理品质保证/安全
首席运输产品分享给你的朋友吧：人人网新浪微博开心网MSNQQ空间
对我有帮助
0

③ 遇到客人投诉怎么处理的英语作文

我有一个问题。。。。
Is the contract ready yet?
请问合约准备好了吗？
Have you sent that order yet?
请问你将订单送出了吗？
We seem to be missing the June payment.
我们好象还没有收到六月份的付款。
Could you check to see if you sent the full shipment?
可否请你核查一下是否发出了全部的货物？
现在让我们跟着老师一起来练习以上的句型。
I have a query…
Is the contract ready yet?
Have you sent that order yet?
We seem to be missing the June payment.
Could you check to see if you sent the full shipment?
在刚才这部份的对话中，哈维对杰夫怠慢工作的态度很不以为然。他向杰夫解释了为什么必须在当天完成合约的起草工作。在这种情况下我们还可以使用下列句型：
It’s very urgent.
此事很紧急。
We needed it yesterday.
其实我们昨天就需要它了。
We’re waiting on that T.T.
我们正在等待那笔电汇。
好，现在我们跟着老师一起来练习这些句子。
It’s very urgent.
We needed it yesterday.
We’re waiting on that T.T.
好，练习就先做到这里。我们继续学习对话的内容。哈维没有接受杰夫懒散的工作方式，要求他必须要在限期之前完成合约的起草工作。哈维说：
Harvey: So I’ll expect it on my desk by four.
哈维： 所以我要在四点钟以前收到这份文件。
在为对方设定最后期限时我们还可以使用下列句型。
We’ll need it by the weekend.
我们需要在周末之前得到它。
We can give you only two more days.
我们只能再给你两天的时间。
请跟着老师一起来练习这些句子。

④ 想写一份关于银行投诉回复的英文报告

Customer: hello, your complaint about within 15 days we will give you a satisfactory answer, thank you for your support and advice, we will do very well!

客户您好，关于您的投诉我们会在15日之内给予您满意的答复，谢谢您的支持和意见，我们将做得更好！

⑤ 回复一封饭店顾客的投诉信(英文回复)

Dear XXX,

With regard to your concern about the services you got
on the 6 October, I have checked with the reception and
as a result I am in a position to respond.

Due to season reason, the room available is limited.
We asked for a booking fee form you, but we did not
receive the fee. As a result of this , there was no
reservation record with your name. We checked the
details on your booking and arranged your room again ,
so this made you waite for 45 minutes.

Secondly, because the the receptionist got an booking
call, when you were booking the meeting room, with the
interruption, she double booked the meeting room . I
apologize for our mistake.

Finally, following your letter, we realized that there
was disagreements with the policy, and we arranged an
meeting to discuss our environment policy with the towels.

I apologize for any inconvenience caused. I would like to
offer a complimentary single room for your next trip. We
look forward to your visit in the future.

Yours sincerely
XXX.

⑥ 投诉英语作文

给你个翻译网/南茜里德于2008年12月日在百脑汇商城购买了戴尔牌笔记本电脑一台，型号为A56。但是两天之后电脑工作不正常。因此，你写信给戴尔公司经理苏珊投诉质量问题，要求退货或者立即修复，如果两个星期之内未得到答复就到消费者组织投诉，你还随信附寄发票一张。Nancy Reed in December 8, 2008 Bainao Hui in the mall to buy a Dell laptop card, one Taiwan, the model for the A56. However, two days after the computer is not the normal work. As a result, you have to write to Dell manager Susan quality complaints and asked for time to return immediately to repair or, if within two weeks have not been answered on the group's complaints to the consumer, you also enclose a letter with an invoice.

www.yexyy.com

⑦ 怎么用英文回复客户的投诉信和写谢绝信

Dear Sir/ Madam:

We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.

Wish you all the best
yours,
......

下面的是谢绝信
dear whoever,
thank you so much for inviting me to your dancing party, i would love to join you but i don't think I can. I was just informed that i have some other (具体的事).
i'm terribly sorry, and i hope you can forgive my absence.
and I hope you will truly enjoy the party.
with love/regards

XXX

⑧ 如何用英语处理客户投诉

把客户的投拆内容先翻译出来，然后理解造成客户问题的原因和处理方案，再写一篇回信，先表示道歉，然后把问题和方案回复出来！
谢谢！纯手打，请采纳！

⑨ 写一篇投诉信（用英语写）

一、“投诉信”英文作文：

Dear Sir,

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly.

When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?

I hope that my problem will get your kind consideration.

Yours faithfully,

Li Ming

二、翻译：

尊敬的先生，

我很高兴我们上星期订的冰箱准时到了。但很遗憾，我们发现制冷设备出了问题。

在我们用了几天之后。我们发现冷藏室里储存的食物很快就变质了。当我们最终决定测量它的温度时，我们惊讶地发现它大约在15℃左右，与0℃到9℃的标准温度范围相去甚远。

这个问题影响了我们的正常生活。你能不能尽快派个修理工来？我希望我的问题能得到你的关心。

李明

⑩ 回复顾客投诉的英语作文

到底投诉的是什么事情啊？
无论什么原因都要首先道歉：apologize
I am awfully sorry for……
I apologize for the problem you mentioned.
接下来要针对版具权体事情答复的
……
最后表示感谢
thank you for reading!
sincerely yours XXX